THWACKcamp 2018 Registration Now Open
08/01/18 When the IT Show Comes to Town In the past, I’ve compared the logistics of tech conferences, tradeshows, and user groups to moon landings, touring companies, and polar exp…
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Defining Your IT Journey
08/01/18 The IT journey is really nothing more than your career plan or goals that you have for your career. It’s the story of you. I call it the IT Journey because it’s a journey …
SaaS vs PaaS vs IaaS: What’s the Difference and How to Choose
07/31/18 Understanding the basics of IaaS vs PaaS and Saas vs PaaS has become a crucial aspect of understanding for businesses that leverage cloud-based services. The post SaaS vs …
Cybersecurity Fundamentals – Attack Surfaces and Vulnerabilities
07/31/18 In the first blog of this series, we became familiar with some well-used cybersecurity terminology. This blog will look at some well-known cyberattack and threat types and…
What Is Cardinality in Monitoring?
07/30/18 I wrote a couple of “definitions and nuances” posts about terminology in databases recently (cardinality, selectivity), and today I want to write one about cardinality in …
Culture of Data Protection: Development Counts, Too.
07/30/18 In my earlier post in this data protection series, I mentioned that data security and privacy is difficult: Building a culture that favours protecting data can be challeng…
5 Ways to Boost Service Delivery with IT Asset Management
07/26/18 Tie your IT assets and CMDB to the rest of your service desk: incident management, change management, service requests, etc. Here are five areas of service delivery where …
Security Pain Points: Upper Management and Budget
07/26/18 Security should be a top priority for IT professionals within all areas of skills. One of the top pain points is how to convey the story of security to upper management, s…
Monitoring Your Systems in the Cloud
07/25/18 What happens to our applications and infrastructure when we place them in the cloud? Have you ever felt like you’ve lost insight into your infrastructure after migrating i…
Viewing the Network as an Ecosystem
07/20/18 Many of us have or currently operate in a stovepipe or silo IT environment. For some, this may just be a way of professional life. But regardless of how the organizational…
How to Create an ITSM / Service Management Roadmap
07/19/18 The most common question relating to implementation of ITIL-based IT service management initiatives tends to be: “Where do we start?" The post How to Create an ITSM / Serv…
What is Database Index Selectivity?
07/18/18 I wrote recently about database cardinality, and there’s a closely related topic that is equally confusing and I want to explain too: index selectivity. Index selectivity …