Data Center Migration: Planning, Strategy, and Execution
08/14/18 There are many reasons why an organization may need to migrate a data center (DC). This migration of data may seem like it should be a relatively straightforward, simple o…
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Policy and Controls – A Foundation for Threat Protection
08/14/18 In the previous blog in this series, we reviewed several types of attacks and threats, and some ways they are perpetrated. In this blog, we will become familiar with sever…
Culture of Data Protection: Data Quality, Privacy, and Security
08/10/18 As I explained in previous posts on building a culture of data protection, we in the technology world must embrace data protection by design. To Reward, We Must Measure. H…
What Is Root Cause Analysis?
08/10/18 If you work in engineering or support, you’ve probably spent a lot of time troubleshooting things. You’ve probably spent just as much time trying to figure out why things …
How to Eliminate Silos Using DevOps
08/09/18 For too long, development and operations teams have operated in a vacuum, independent of one another. These silos limit communication between teams, often at the expense o…
The Human Side of IT
08/09/18 The technology industry is about technology. Technology is the fastest changing industry there is, but the often-overlooked part of this industry is the humans that work w…
Are Women in Technology Receiving Bad Advice?
08/08/18 IEEE ProComm 2018 Recently, I attended the IEEE ProComm 2018 conference in Toronto. I had the opportunity to hear about research and ideas involving professional communica…
Building an IT Service Desk Automation
08/07/18 Service desk automations are designed to streamline processes and remove the tedious areas of service delivery, so your service providers and technicians can focus on exce…
The Echo Chamber: Visibility and Mapping Webinar
08/06/18 Back in March 2018, I gave an online talk about monitoring, mapping, and data visualizations, in general titled, “If an Application Fails in the Datacenter and No Users Ar…
How Well Do You Know Your IT Environment?
08/03/18 Do you know what’s in your data center? How about your wide area network (WAN)? If you had to draw a map or produce a list of all the things that are connected to your sys…
How to Plan for Major Incidents in ITSM
08/02/18 A “major incident” can be a nightmare for any business – that much seems agreed upon. In practice, however, defining what a major incident is and how to respond to one eff…
Related Attributes: NetFlow and Interface Traffic Statistics
08/02/18 For many engineers, operators, and information security professionals, traffic flow information is a key element to performing both daily and long-term strategic tasks. Th…