The Echo Chamber: Visibility and Mapping Webinar
08/06/18 Back in March 2018, I gave an online talk about monitoring, mapping, and data visualizations, in general titled, “If an Application Fails in the Datacenter and No Users Ar…
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How Well Do You Know Your IT Environment?
08/03/18 Do you know what’s in your data center? How about your wide area network (WAN)? If you had to draw a map or produce a list of all the things that are connected to your sys…
How to Plan for Major Incidents in ITSM
08/02/18 A “major incident” can be a nightmare for any business – that much seems agreed upon. In practice, however, defining what a major incident is and how to respond to one eff…
Related Attributes: NetFlow and Interface Traffic Statistics
08/02/18 For many engineers, operators, and information security professionals, traffic flow information is a key element to performing both daily and long-term strategic tasks. Th…
THWACKcamp 2018 Registration Now Open
08/01/18 When the IT Show Comes to Town In the past, I’ve compared the logistics of tech conferences, tradeshows, and user groups to moon landings, touring companies, and polar exp…
Defining Your IT Journey
08/01/18 The IT journey is really nothing more than your career plan or goals that you have for your career. It’s the story of you. I call it the IT Journey because it’s a journey …
SaaS vs PaaS vs IaaS: What’s the Difference and How to Choose
07/31/18 Understanding the basics of IaaS vs PaaS and Saas vs PaaS has become a crucial aspect of understanding for businesses that leverage cloud-based services. The post SaaS vs …
Cybersecurity Fundamentals – Attack Surfaces and Vulnerabilities
07/31/18 In the first blog of this series, we became familiar with some well-used cybersecurity terminology. This blog will look at some well-known cyberattack and threat types and…
What Is Cardinality in Monitoring?
07/30/18 I wrote a couple of “definitions and nuances” posts about terminology in databases recently (cardinality, selectivity), and today I want to write one about cardinality in …
Culture of Data Protection: Development Counts, Too.
07/30/18 In my earlier post in this data protection series, I mentioned that data security and privacy is difficult: Building a culture that favours protecting data can be challeng…
5 Ways to Boost Service Delivery with IT Asset Management
07/26/18 Tie your IT assets and CMDB to the rest of your service desk: incident management, change management, service requests, etc. Here are five areas of service delivery where …
Security Pain Points: Upper Management and Budget
07/26/18 Security should be a top priority for IT professionals within all areas of skills. One of the top pain points is how to convey the story of security to upper management, s…