02/07/18 I love watching those modern movies where IT works magically. In these movies, any average Joe with access to a computer or terminal can instantly access anything with sea…
02/07/18 Getting right into the technical nitty-gritty of the Disaster Recovery (DR) plan is probably my favorite part of the whole process. I mean, as an IT professional this is o…
02/06/18 The key to portal adoption is two-fold. First, employees need to understand the benefits to them. It shouldn’t be any sort of inconvenience. They surely don’t want to add …
02/06/18 Modernizing legacy systems is back on the front burner. Here’s an interesting article from my colleague, Joe Kim, in which he reminds us not to forget about the network. T…
02/01/18 Simply put, the service catalog is like a restaurant menu for requesters. The process of submitting a service request should be easy for users, just like customers at a re…
Please provide the article text! I need the content of "Java memory management: How to monitor" to be able to summarize it for you. Just paste the article here, and I'll happily …
01/31/18 Working in IT? Feeling lost given everything that’s going on in the industry? Are you confused about what to focus on and how to best apply your knowledge? If you can rela…
01/31/18 For a lot of organizations, moving to Office 365 might be one of the first, or possibly biggest, migrations to a public cloud. There can be a lot of stress and work that g…
Please provide the article! I need the text of the article to be able to summarize it for you. Just paste the article content here, and I will give you a 2-3 sentence summary.
01/30/18 Security is always an important topic with our government customers. Here’s an applicable article from my colleague, Joe Kim, in which he offers some tips on compliance. E…
01/29/18 As part of achieving SOC-2 certification, we had to implement stricter requirements around AWS authentication. Database Performance Monitor has had multi-factor authentica…
01/29/18 Successful incident management will prevent these problems from interrupting business processes (any longer than necessary) or impacting other IT services. The post The Be…