Five Smart Service Desk Features to Implement
07/10/18 A smart IT service desk will leverage the power of automations and artificial intelligence to create shortcuts for your organization. The post Five Smart Service Desk Feat…
Latest SRE & DevOps Articles
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Announcing Go tracer v1.0.0
Please provide the article content! I need the text of "Announcing Go tracer v2.0.0" to be able to summarize it for you. Just paste the article here and I'll give you a 2-3 sente…
Implementing Custom Service Discovery
Prometheus now offers a way to implement custom service discovery integrations without modifying the core Prometheus code. This is achieved through a new adapter pattern, leveragin…
ITSM: The Perfect Place to Begin Your Digital Transformation
07/03/18 Digital transformation impacts every department, in every organization, in every industry. Although it has a big return, it can be expensive, and it can be difficult to ad…
Monitoring Flask apps with Datadog
This article details how to effectively monitor your Elasticsearch clusters using Datadog. It explains how to leverage Datadog's integrations to collect key metrics like cluster he…
How NOT to Monitor Your Database
06/28/18 Do you have experience putting out backend database fires? What were some things you wished you had done differently? Proactive database monitoring is more cost efficient,…
5 Integrations That Will Improve Your Service Desk
06/28/18 The service desk solution is your primary tool to help employees, but there are other applications they use. The right integrations will help your service desk work in uni…
Monitor Azure Kubernetes Service with Datadog
The Datadog AKS cluster extension simplifies monitoring Azure Kubernetes Service (AKS) clusters by automatically installing and configuring the Datadog Agent directly during cluste…
Implementing 5 Essential ITSM Best Practices Throughout Your Organization
06/26/18 ITSM best practices already help remove the service friction in IT, but they can also be helpful in daily requests for other departments. In this post, we’re going to look…
Disaster Recovery – The Postmortem
06/26/18 So you’ve made it through a disaster recovery event. Well done! Whether it was a simulation or an actual recovery, it was possibly a tense and trying time for you and your…
Monitoring Rails applications with Datadog
The Datadog article details how to effectively monitor your Apache Kafka clusters using Datadog's integrations. It covers collecting key metrics like message latency, consumer lag,…
The Effects of Software-Defined IT on Admins and Engineers
06/22/18 When it comes to networking specifically, software-defined networking is a model in which the use of programmability allows IT professionals to increase the performance an…