Latest SRE & DevOps Articles

Extending IT Experience

01/31/18 Working in IT? Feeling lost given everything that’s going on in the industry? Are you confused about what to focus on and how to best apply your knowledge? If you can rela…

Out Of Office: Setting Expectations for Office 365

01/31/18 For a lot of organizations, moving to Office 365 might be one of the first, or possibly biggest, migrations to a public cloud. There can be a lot of stress and work that g…

New in Datadog: Add context to request traces with host metrics

Please provide the article! I need the text of the article to be able to summarize it for you. Just paste the article content here, and I will give you a 2-3 sentence summary.

An A-B-C Approach to Improving Security Compliance

01/30/18 Security is always an important topic with our government customers. Here’s an applicable article from my colleague, Joe Kim, in which he offers some tips on compliance. E…

Setting Up Multi-Factor Authentication With the AWS CLI

01/29/18 As part of achieving SOC-2 certification, we had to implement stricter requirements around AWS authentication. Database Performance Monitor has had multi-factor authentica…

The Benefits of a Successful ITIL Incident Management System

01/29/18 Successful incident management will prevent these problems from interrupting business processes (any longer than necessary) or impacting other IT services. The post The Be…

The Meltdown/Spectre saga: The impact across millions of cores

The Datadog article explains how to improve High-Performance Computing (HPC) job performance and cluster efficiency using Datadog's monitoring and observability tools. It highlight…

Dungeon Mastering in IT (Part the Fourth)

01/26/18 Flood of Kobolds vs. Epic Boss Fight I had a group where I was running a dragon-themed adventure. Before you gasp and say mockingly, “In Dungeons & Dragons, there are actu…

Modern ITSM Practices: Introduction

01/25/18 New ITSM technology is changing our world. Leaders in ITSM processes are honing in on alternatives for the manual completion of simple tasks. The post Modern ITSM Practice…

Dungeon Mastering in IT (Part the Third)

01/25/18 Short-Circuiting your Adventure I’ve noted that preparation and planning are some of the hallmarks of both a good DM and IT professional, but sometimes planning gets short…

Microsoft Workstation Logs – Focus on What’s Important

01/25/18 Can you have too much of a good thing? Maybe not, but you can certainly have too much of the wrong thing. In my first blog, I introduced the idea that Microsoft event logg…

Dungeon Mastering in IT (Part the Second)

01/24/18 This is the second post in a post that started in Part the First. CRIT! Unplanned Good/Bad Randomness is a part of life. This has widespread areas of affect: from human in…