ITIL v3 Suggested Change Management KPIs
09/06/18 Key performance indicators (KPI) are values that every business can measure and track – values that show the effectiveness of your performance as an organization toward yo…
Latest SRE & DevOps Articles
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Databases 101 – Factors to Consider When Choosing a Database
09/06/18 In part one of this series, we discussed the different types of databases available on the market today. In part two, we discussed how to choose the right database for you…
Data Protection: Culture, Tools, People, and Roles
09/06/18 In my previous posts about Building a Culture of Data Protection (Overview, Development, Features, Expectations), I covered the background of building a culture. In this p…
Datadog APM gains 3 superpowers: App Analytics, Service Map & Watchdog
This article details how Netflix transitioned from relying on unlabeled data and anomaly detection to a supervised learning approach for identifying faulty deployments. Initially, …
What Makes a Thought Leader?
09/05/18 What do The Guru, The Expert, The Maven, The Trailblazer, The Leading Light, The Practice Leader, The Heavyweight, The Opinion Shaper, and The Influencer all have in commo…
Key metrics for AWS monitoring
This article discusses how to gain better observability into AWS Lambda functions using remote instrumentation—essentially, collecting data *outside* the function itself. By levera…
Advantages of Capacity Management
08/31/18 The advantages of capacity management are plentiful. Simply put, IT capacity management is an ideal arrived at through the construction of a set of processes and monitorin…
The Hidden Costs of Backup Software
08/31/18 The focus of data protection has changed. Backups and data recovery used to exist primarily to protect against human error or natural disaster. The focus was on recovering…
Cross-Referencing Alarms: Network Security Monitoring and Network Outage Notifications
08/30/18 As anyone that has run a network of any size has surely experienced, with one alert, there is typically (but not always) a deeper issue that may or may not generate furthe…
How to collect, customize, and manage Rails application logs
Please provide me with the article "Monitoring Rails applications with Datadog"! I need the text of the article to be able to summarize it for you. Just paste the content here, a…
Collecting and monitoring Rails logs with Datadog
Please provide me with the article "Monitoring Rails applications with Datadog"! I need the text of the article to be able to summarize it for you. Just paste the article content…
How IT Affects Your Customer Experience Strategy (And Bottom Line)
08/29/18 For the sake of your customers, and for the sake of all your organization’s stakeholders (both internal, and external) it’s crucial to understand how IT and ITSM affects y…