6 IT operations management best practices you need to know
ITOM staff are vital to IT platform performance, but organizations must limit human interaction and use AI -- with caution -- and automation to keep everything running smoothly.
Latest SRE & DevOps Articles
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Interview with Hyunchan Kim, Country Manager: The Story of eG Innovations Korea
In the 1980s, Lotus 1-2-3 dominated office computer screens worldwide. This spreadsheet program became the enterprise standard, and it seemed unlikely that any new software could c…
Taking a Closer Look at the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
10/29/25 Since 2024, the Gartner® Magic Quadrant™ for Digital Experience Monitoring report has provided a graphical competitive positioning to help organizations vet and choose the…
Three trends reshaping how work happens
The definition of work is shifting toward a fluid model characterized by a diverse workforce—including AI agents—an explosion of decentralized applications, and an increasingly sop…
Expedite your SIEM migration with Automatic Migration for Dashboards
Elastic Security has released a technical preview of Automatic Migration for Dashboards, designed to simplify the process of moving SIEM dashboards from Splunk to Elastic Security.…
Datadog named Leader in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
This article stresses the importance of linking technical errors in early-stage products directly to how they affect users, rather than just tracking error counts. By quantifying u…
Monitoring MDM Certificates with Lab9 Pro and Zabbix
Lab9 Pro is the B2B division of Lab9, Belgium’s leading Apple Premium Partner. With over 30 years of experience, Lab9 Pro specializes in integrating and supporting Apple systems wi…
Scaling Java Web Applications: Choosing Between Microsoft Windows and Linux OS
Java is one of the most widely used platforms for supporting web applications. According to RedMonk and TIOBE rankings, Java has consistently remained in the top 4 most popular pro…
What is business process outsourcing (BPO)?
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business function or task.
Using LLMs to filter out false positives from static code analysis
Please provide the article! I need the text of the article "Evaluating our AI Guard application to improve quality and control cost" to be able to summarize it for you. Once you …
Build and buy: Why a durable enterprise architecture delivers business impact at scale
This article advocates for a "build and buy" AI strategy, arguing that simply purchasing AI solutions isn't enough due to their fragmented nature and low adoption rates (currently …
3 questions to ask to avoid a common AI pitfall
Most organizations fail to see returns from AI investments. Success requires committed leadership, specific process-focused use cases and rapid value delivery.