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Optimize your IT budget for 2026

Maximize shrinking IT budgets by assessing current resources, aligning projects with business goals, optimizing costs and continually supporting staff development.

4 ways to prepare IT departments for AI-driven change

CIOs must guide IT through AI-driven role shifts by reskilling teams and updating governance. Start planning now to ensure your operations remain resilient.

Essential KPI considerations for IT operations managers

Various KPIs measure IT's operational efficiency and how well it supports business goals, but the right metrics provide actionable insights and demonstrate the overall value of IT.

7 task automation tools to increase productivity in 2026

Explore task automation tools that save time and reduce risks for IT operations by automating routine tasks, improving efficiency and minimizing errors.

AIOps vs. MLOps: How are they different?

Another -Ops has entered the arena: MLOps. Is it just another buzzword, or does the term hold its own weight? Learn more about it and how it compares to AIOps.

Acceptance criteria: What it is and its best practices

Acceptance criteria plays a key role in shaping an application from the user standpoint. We review some of the basic things to remember when it comes to acceptance criteria.

Solving IT's talent shortage: Tips for recruitment and retention

CIOs face mounting talent challenges as tech skills rapidly become obsolete and companies poach top performers. Five proven strategies help retain staff and build capabilities.

Using GitHub Copilot to accelerate PowerShell scripting

Learn how to work with GitHub Copilot to write scripts, refactor legacy code and streamline Azure automation with best practices in mind.

Kubernetes AI progress in 2025 and the road ahead

Presentations at KubeCon 2025 detailed efforts since last year's conference to enhance support for AI on Kubernetes platforms and previewed what's ahead.

CNCF surveys highlight cloud-native AI connections

Cloud-native infrastructure aligns closely with AI in two new CNCF surveys, thanks in part to platform engineering and other abstractions that make it more user-friendly.

Cisco embeds agentic AI across customer journey

Agentic AI is reshaping CX by enabling proactive, personalized support. But it's important to balance AI automation and human expertise for complex customer needs.

12 key IT operations trends to watch in 2026

Organizations must embrace AI-driven infrastructure, edge computing and hybrid cloud strategies in 2026 to overcome talent shortages and achieve sustainable IT operations.