Essential KPI considerations for IT operations managers
Various KPIs measure IT's operational efficiency and how well it supports business goals, but the right metrics provide actionable insights and demonstrate the overall value of IT.
Various KPIs measure IT's operational efficiency and how well it supports business goals, but the right metrics provide actionable insights and demonstrate the overall value of IT.
Explore task automation tools that save time and reduce risks for IT operations by automating routine tasks, improving efficiency and minimizing errors.
Another -Ops has entered the arena: MLOps. Is it just another buzzword, or does the term hold its own weight? Learn more about it and how it compares to AIOps.
Acceptance criteria plays a key role in shaping an application from the user standpoint. We review some of the basic things to remember when it comes to acceptance criteria.
CIOs face mounting talent challenges as tech skills rapidly become obsolete and companies poach top performers. Five proven strategies help retain staff and build capabilities.
Learn how to work with GitHub Copilot to write scripts, refactor legacy code and streamline Azure automation with best practices in mind.
Presentations at KubeCon 2025 detailed efforts since last year's conference to enhance support for AI on Kubernetes platforms and previewed what's ahead.
Cloud-native infrastructure aligns closely with AI in two new CNCF surveys, thanks in part to platform engineering and other abstractions that make it more user-friendly.
Agentic AI is reshaping CX by enabling proactive, personalized support. But it's important to balance AI automation and human expertise for complex customer needs.
Organizations must embrace AI-driven infrastructure, edge computing and hybrid cloud strategies in 2026 to overcome talent shortages and achieve sustainable IT operations.
This guide to KubeCon + CloudNativeCon North America 2025 features updates from the event, related news to prep for the show and highlights from this year's European conference.
Agentic process automation, also known as agentic automation, is an automation approach that integrates autonomous AI agents and advanced AI technologies to perform tasks with mini…