A Decade of Learning
01/10/22 This year marks the 10th THWACKcamp. For the uninitiated, THWACKcamp is a 100% free virtual event open to all IT professionals. How I Got Here For anyone unaware, prior to…
01/10/22 This year marks the 10th THWACKcamp. For the uninitiated, THWACKcamp is a 100% free virtual event open to all IT professionals. How I Got Here For anyone unaware, prior to…
01/05/22 Consider this scenario. Pull up your bank’s website and find the screen showing how much money is in your bank account. It takes 30 seconds to return the balance. You’re a…
01/03/22 For many federal employees, the workplace has shifted from a traditional office setting to being at home—in a kitchen, bedroom, basement, or any spare desk in the house. W…
12/30/21 Silos in IT should be a construct of the past. Tight, rigid, and insulated IT silos were an unintentional design flaw of many IT organizations worldwide over the last few …
12/28/21 As part of our ongoing mini-series on Monitoring for Managers, Head Geek and database aficionado Kevin Kline teams up with fellow Head Geek Leon Adato to break down the es…
12/20/21 Delivering a good customer experience to citizens isn’t just preferable, but necessary if federal, state, and local agencies are to achieve their public service objectives…
12/14/21 IT pros juggle a lofty list of responsibilities. They’re tasked with navigating new technology, maintaining continuity for hybrid work environments, devising creative solu…
12/09/21 While artificial intelligence and machine learning have been hot topics for tech pros for years, Head Geek Sascha Giese sees 2022 as the year businesses start to use these…
12/09/21 Many years ago, in my earliest IT jobs in Omaha, Nebraska, I realized the field of data was going to continue to evolve and, as such, there would always be a need for peop…
12/07/21 When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Hav…
12/06/21 As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audi…
11/23/21 In advance of this week’s Thanksgiving holiday in the U.S., the U.S. Cybersecurity & Infrastructure Agency (CISA) and the Federal Bureau of Investigation (FBI) issued a re…