A Strong Customer Community Is Critical When Optimizing Innovation
11/13/18 Having a strong customer community for feedback and ideation is critical when optimizing innovation. It supports product strategy while removing blinders to product defici…
Latest SRE & DevOps Articles
6,195 articles · Page 439 of 517
If I Was a Grownup, This is the Essay I’d Write
11/12/18 Recently, my friend Phoummala Schmitt, aka “ExchangeGoddess” and Microsoft Cloud Operations Advocate, wrote about her struggles with imposter syndrome. It’s a good read th…
Templates vs. Policies
11/09/18 Are configuration templates still needed with an automation framework? Or does the automation policy make them a relic of the past? Traditional Configuration Management: T…
3 Service Catalog Items Any Organization Can Use
11/08/18 The more items in your service catalog, the more quickly and efficiently you can serve your employees. The service catalog can effectively handle a number of processes bey…
You Are Here – Identity & Access Security
11/08/18 Where are you? Halfway through this 6-part series exploring a new reference model for IT infrastructure security! As you learned in earlier posts, this model breaks the se…
Expanding Observability to Help DevOps Live Up to New Expectations
11/07/18 DevOps has grown from being seen as simply a supporting function to becoming an extremely value core part of the business which drives growth. As a result of this noticeab…
Application Performance Monitoring: Benefits and Examples
11/07/18 This is part three in this series. In part one and part two, we covered some of the basics. But in this post, we will dig into the benefits of application performance moni…
Customer Spotlight: 5 Employee Service Management Leaders that Use Samanage
11/06/18 Many IT departments have already taken the important steps of introducing automated workflows and driving employees to the service portal. If so, their service management …
Monitoring Apache Spark applications running on Amazon EMR
The article details a new feature, Data Jobs Monitoring, within a data platform (likely Databricks based on context) designed to help users proactively identify and resolve issues …
Automation Paralysis: Why We Get Stuck Automating The Small Stuff
11/02/18 Despite all the talk of all our jobs being replaced by automation, my experience is that the majority of enterprises are still very much employing engineers to design, bui…
How CMDB Data Inaccuracies Affect Organizational Processes
11/01/18 How do you deliver the highest quality service, drive user engagement and stakeholder satisfaction, and make quality decisions regarding your infrastructure as an organiza…
No, You Don’t Need a Blockchain
11/01/18 The hype around blockchain technology is reaching a fever pitch these days. Visit any tech conference and you’ll find more than a handful of vendors offering it in one for…