Latest SRE & DevOps Articles

How to Use SLAs to Improve Customer Service Satisfaction

12/04/18 Effectively setting and managing customers’ expectations is what drives their level of service satisfaction. One terrific way to set and manage expectations is through the…

Do Network Engineers Dream of Software Defined Sheep?

12/04/18 I really want Software Defined Networking (SDN), or something like it, to be the go-to approach for networking, but are we too tied to our idea of what SDN is for us to ge…

ActiveMQ architecture and key metrics

Please provide me with the article "Collecting ActiveMQ metrics"! I need the text of the article to be able to summarize it for you. Just paste the article content here, and I wi…

Collecting ActiveMQ metrics

Please provide me with the article "ActiveMQ architecture and key metrics"! I need the text of the article to be able to summarize it for you. Just paste the article content here…

Monitoring ActiveMQ with Datadog

Please provide me with the article "ActiveMQ architecture and key metrics"! I need the text of the article to be able to summarize it for you. Once you paste the article here, I …

Automating the Automators

11/30/18 I’ve heard repeatedly from people in this industry that what we need is a single interface to our infrastructure. For status monitoring, perhaps that’s best represented by…

Continuing Service Improvement (CSI) Throughout the ITIL Lifecycle

11/29/18 Establishing and refining CSI goals, metrics, and overall strategy ensuring that they are rooted in both your organizational mission and your long-term IT vision is so imp…

You Are Here – Visibility & Control

11/29/18 Today, in the fifth post of this six-part series, we’re going to cover the fourth and final domain of our reference model for IT infrastructure security. Not only is this …

Quantum Computing Will Put Your Data at Risk

11/29/18 “Too many secrets.” – Martin Bishop One of the pivotal moments in the movie Sneakers is when Martin Bishop realizes that they have a device that can break any encryption m…

Monitor custom serverless metrics with the Datadog Lambda extension

This article discusses how to improve observability of AWS Lambda functions using remote instrumentation—specifically, collecting data *outside* of the Lambda execution environment…

One Framework to Rule Them All

11/28/18 The Dream of the Data Center For me, it started with OpenStack. I was at a conference a number of years ago listening to Shannon McFarland talking about using OpenStack to…

Monitor AWS App Mesh and Envoy with Datadog

Datadog's Network Performance Monitoring (NPM) now integrates with HashiCorp Consul, allowing users to visualize and troubleshoot service dependencies managed within Consul. This i…