20 Employee Services to Automate: Facilities
04/10/18 Though it’s a bit cliché to “expect the unexpected,” that’s what we ask of the facilities department. The service catalog will help them do just that, building out workflo…
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Key metrics for Amazon EBS monitoring
Please provide me with the article "Collecting Amazon EBS metrics"! I need the text of the article to be able to summarize it for you. Just paste the content here, and I'll give …
Collecting Amazon EBS metrics
Please provide me with the article "Key metrics for Amazon EBS monitoring"! I need the text of the article to be able to summarize it for you. Just paste the content here, and I'…
Monitoring Amazon EBS volumes with Datadog
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20 Employee Services to Automate: Human Resources
04/05/18 Typically, internal service is associated with the IT department, but it’s easy to make a case for human resources as the greatest provider of employee service. From the m…
5 Fundamental Strategies for Cybersecurity
04/03/18 Here’s an interesting article from my colleague Joe Kim, in which he offers suggestions to reduce cybersecurity vulnerabilities. Agencies should focus on the basics to pro…
PostgreSQL VACUUM processes: How to monitor
Please provide me with the article content! I need the text of the "Custom SQL Server metrics for detailed monitoring" article to be able to summarize it for you. Just paste the …
GDPR and Data Security in ITSM
04/02/18 Personal data is a huge part of creating maximum employee and customer service through ITSM, so it’s a good time to look for these data protection qualities in your ITSM v…
Monitor ECS applications on AWS Fargate with Datadog
This article highlights new features in Amazon ECS designed to improve container issue resolution. Default monitors automatically detect common problems like resource exhaustion an…
Cognitive Bias in IT Decision Making
03/29/18 Logic and objective thinking are hallmarks of any engineering field. IT design and troubleshooting are no exceptions. Computers and networks are systems of logic so we, as…
New in Datadog: Managing integrations via API calls
This article discusses how to gain deeper insights into AWS Lambda function performance using remote instrumentation—specifically, by collecting data *outside* the function itself.…
Using Technology in HR for a Seamless Hiring Process
03/27/18 It only makes sense that HR and IT would share some of the same strategies in service delivery, so they actually intersect quite often. The post Using Technology in HR for…