Beyond SLAs: Getting to the Core of Service Delivery With XLAs
08/27/20 As a consumer, you most likely can agree that the overall experience in the buying process is equally, if not more, important than the product or service itself. Forbes ac…
Latest SRE & DevOps Articles
5,445 articles · Page 308 of 454
Celebrating IT Pro Day
08/26/20 So, we’re all working from home these days. As I’m living close to our office in Berlin, I occasionally pop in just to see something else than my four walls, but not more …
How Can the Public Sector Get Remote Working Right?
08/25/20 Mobile working is becoming the reality for an increasing number of public sector staff. But the threat and impact brought by the coronavirus COVID-19 outbreak has seen man…
Security Operations and IT Operations — Better Together— SolarWinds TechPod 030
08/25/20 Security operations and IT operations have a lot of differences, but more similarities than you may think, especially as their worlds are merging more quickly than ever be…
Beyond the EHR: 3 Other Places Healthcare Organizations Need to Watch to Ensure HIPAA Compliance
08/24/20 With the state of the world today, healthcare facilities of all kinds and sizes are operating under a state of distress. Employees are working on the frontlines, while als…
Here’s to the IT Pro!
08/21/20 The IT community has left its indelible mark on me—the sum of my experiences has led me to where I am now. I’m constantly impressed by IT’s creativity and ingenuity. No ma…
Service Level Management: Tying it Together With SLAs, SLOs, and XLAs
08/20/20 Quality service and providing value to service desk users is a sure way to boost employee engagement. In fact, if employees aren’t satisfied with their requests and provid…
Schrems II: Invalidating the EU-US Privacy Shield Framework
08/18/20 Legal disclaimer: I am not a lawyer and the content in this article does not constitute legal advice. Consult your legal department to determine the steps your organizatio…
Protecting Patient Data Through Strict Access Rights Management
08/18/20 The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. Wit…
Monitor AWS GovCloud (US) with Datadog
This article details how to use remote instrumentation to gain deeper insights into AWS Lambda function performance *without* modifying application code. By leveraging tools like O…
2020: The Year IT Pros Were Built For
08/17/20 The theme for IT Pro Day 2020 is “You Were Built for This” and, while we knew it could be relevant in almost any minute of any day of any year, it seems exceptionally, esp…
Explore Kubernetes resources with Datadog Live Containers
Please provide me with the article "A new Host Map for modern infrastructure"! I need the text of the article to be able to summarize it for you. Just paste the article here, and…