Latest SRE & DevOps Articles

Opsgenie, VictorOps, Incident Templatees

FireHydrant has released new integrations with Opsgenie and VictorOps, allowing users to manage incident response directly within the platform and reportedly decreasing mean time t…

Conditions in FireHydrant Runbooks, CSV Exports, and many small improvements

FireHydrant has enhanced its Runbooks to allow for automation throughout the entire incident response lifecycle, not just at the start. Users can now export analytics data as CSV f…

Analytics, App Home

FireHydrant has released several updates to improve incident management, including a new analytics experience offering data on incident impact, responders, and infrastructure. They…

Zoom, Slack, Runbook updates, & more

FireHydrant recently released several updates to improve incident response, including a Zoom integration for automatic conference bridges and a Slack command to quickly identify on…

Status Pages and more

FireHydrant has released several updates focused on streamlining incident management and communication. These include improved status pages with automated updates, a redesigned inc…

Incident tickets and Jira integration improvements

FireHydrant has improved its incident management platform with new ticketing functionality, allowing users to create tasks and follow-ups directly from incidents. This release also…

Severity Matrix + FH New command

FireHydrant has updated its platform to allow anyone in Slack to open incidents directly, recognizing that not all issues originate from automated alerts. They've also introduced a…

Webhooks + Saved Searches

FireHydrant has launched two new features: Webhooks and Saved Searches. Webhooks allow users to receive real-time HTTP notifications when changes are deployed, providing a single s…

SSO, Post Mortem Generator

FireHydrant has released two key updates: Single Sign-On (SSO) support for easier and more secure logins, and a new feature allowing users to generate PDF reports of postmortems. T…

Show release notes in application

FireHydrant has added release notes directly within the application to keep all users informed of product updates, not just those subscribed to their mailing list. They will contin…

Effective Technical Writing Is Essential for Your Organization’s Success

03/18/21 Documentation Defamation “No one likes documentation”, chirped the little blue birds. The bird quotes in the image above are all taken from real tweets and are listed belo…

Is Your Home Built to Last? Investing in Cloud-Based ITSM for a More Secure Tomorrow

03/18/21 Buying a home requires thoughtful planning and takes a significant amount of time and resources. Beyond your list of must-haves, you’ve likely kept tabs on houses of inter…