From AI Ambition to Trusted Autonomy: What It Will Take to Achieve Autonomous IT Operations

A Riverbed survey of 1,200 IT leaders reveals a significant gap between the high ambition for agentic AI and the actual operational readiness required to achieve autonomous IT operations. To overcome barriers such as tool fragmentation, poor data visibility, and a lack of trust, organizations must prioritize unified observability and robust AI governance while maintaining human oversight.