Meet your new support sidekick: AI-assisted live chat is in Applications Manager
Summary
ManageEngine has launched an AI Assistant for live chat support in Applications Manager to provide instant answers to product configuration, setup, and troubleshooting queries. The tool acts as a first line of defense to reduce wait times, while still allowing users to seamlessly route complex issues to human technicians. Currently available for all standalone editions, support for the APM Plugin is expected to arrive soon.
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This article originally appeared on ManageEngine Blog.
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