Lakeside Software and Intel: Monitoring Emerging PC Health Issues to Improve DEX with SysTrack and Intel® Device IQ

Lakeside Software and Intel have partnered to proactively improve digital employee experience (DEX) by integrating Intel’s Device IQ with Lakeside’s SysTrack platform. This combination allows for the detection of PC health issues at the silicon level before users experience slowdowns, utilizing on-device intelligence and detailed performance metrics. The result is faster issue resolution, reduced IT tickets, and ultimately, a smoother and more productive experience for employees.