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Datadog | The Monitor blog

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Summary

The article highlights how the annual Tax Day rush exposed vulnerabilities in the IRS's IT systems, demonstrating a lack of resilience despite modernization efforts. It argues that prioritizing short-term demands (like tax season) over addressing underlying "tech debt" – accumulated issues from quick fixes and outdated systems – leaves critical infrastructure fragile and prone to failure. Ultimately, the piece advocates for a shift towards proactive, long-term investment in IT resilience within the public sector, rather than reactive patching during peak times.
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