Dual ship logs with Datadog Observability Pipelines

This article advocates for enriching log data with information from the ServiceNow Configuration Management Database (CMDB) before sending it to SIEM or logging tools. By adding CMDB context like business service, owner, and criticality, security teams gain deeper insights into the impact of events and can prioritize alerts more effectively. This ultimately improves incident response and reduces mean time to resolution (MTTR).